CareCounsel in the News...
 6/2006, HR Magazine
“Health Advocates”
07/06/2005, Bankrate.com
“Appealing a denied medical insurance claim: 10 steps”
02/2005, Workforce Management
“Health Care Advocates Treat Medical Problems with a Dose of
Knowledge”
10/25/2004, Crain's New York Business
“Patient Advocates Fit the Bill”
10/18/2004, Managed Care Report
“3 Reasons You Should Offer Health Advocate Services”
05/07/2004, CareCounsel founder, Larry Gelb, was featured
on the human resources radio show, "Employee Benefits with Larry Lipman" (The interview can be heard here.)
Regina Herzlinger, Consumer-Driven Health Care (Chapter 44,
"CareCounsel: Consumer-Driven Health Care Advocacy"), San Francisco: Jossey-Bass, 2004.
01/12/2004, Business Insurance
“Advocacy Firms Help Cure Benefit Troubles”
12/2003, Heart & Soul
“Navigating the Health Care System”
05/2003, Human Resource Executive
“Healthy Backing”
12/09/2002, North Bay Business Journal
“CareCounsel Finds Health Care Niche”
09/01/2002, Employee Benefit News
“Advocacy Builds Better Consumers”
07/2002, Harvard Business Review
“Let’s Put Consumers in Charge of Health Care”
05/09/2002, SmartMoney.com
“Claim Denied? Says Who?”
05/06/2002, BusinessWeek
“Need Help with the Health-Care Maze?”
03/09/2002, Marin Independent Journal
“Helping Navigate Health Insurance”
01/06/2002, The New York Times
“Paying Someone Else to Talk Back to Your Doctor”
10/01/2001, Rough Notes Online
“The Patient’s Bill of Rights”
10/01/2001, Human Resource Executive
“Benefits Liaison for Hire”
02/2001, That Money Show on PBS
“Healthcare Headaches”
10/01/2000, Workspan
“New Benefit Responds to Managed Care’s Hidden Costs”
04/09/2000, The New York Times
“Advice is the Newest Prescription for Health Care Costs”
03/02/2000, Human Resource Executive
“Best of the Rest: Surfing the Mass of HR-Related Web Sites Can Be a Daunting Task”
02/04/2000, USA Today
“New Businesses Blunt Pain of Frustrating Insurance Claims”
02/2000, Models of Care
“Models of Care for Patient Satisfaction”
12/1999, On Managed Care
“The New Employee Benefit: Health Care Assistance and Advocacy”
12/01/1999, Human Resource Department Report
“Could You Reduce HR Dept. Costs by Using a Healthcare Advocate?”
07/19/1999, Modern Healthcare
“A Growing Concern: Employers’ (and Employees’) Frustrations with Health Plans Lead to a New Type of Business”
02/1999, Employee Benefit Planner
“Ombudsman: New Programs Help Employees Navigate Health Services”
01/30/1999, Healthcare Business
“Ombudsman for Hire: CareCounsel Helps Employees Manage Managed Care”
12/01/1998, EAP Digest
“From Employee Assistance to Health Assistance”
11/08/1998, Jane Bryant Quinn’s On the Money syndicated column
“Independent Healthcare Advocate Just What Patient Ordered”
11/02/1998, MedFAX
“Firm Looks to Market Ombudsman Services as an Employee Benefit”
10/29/1998, Underwriters’ Report
“San Rafael Firm Helps Workers with Employer Benefit Plan Issues”
10/19/1998, Business Insurance
“Plan Satisfaction Service Offered”
09/1998, Physician’s Practice Digest
“The Patient Will See You Now”
09/28/1998, Journal of Commerce
“Benefits Consultant Creates a Healthier Situation for Employees”
09/21/1998, The San Francisco Chronicle
“Frustrated with Health Insurer? New Firm Can Help Sort Out
Problems”
05/05/1998, Human Resource Executive
“Healthier Education”
11/11/1997, The Marin Independent Journal
“Health Care Advice for Consumers”
09/01/1997, Employee Benefit News
“Help Lines Resolve Health Plan Disputes”
07/28/1997, Newsweek
“When your HMO Says No: How to Fight for the Treatment You Need — and Win”
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