Satisfaction Comments
“We appreciate the help we received getting our daughter’s hospital stay covered. It was a difficult time for us and your
assistance helped us to get back and focus on our daughter — not the bill. Thank you!”
“I think CareCounsel is an asset. They have helped me sort through medical bills I did not understand and kept me calm when I
thought I would lose everything. The CareCounselor has been in constant contact with the provider and has kept me informed throughout. I really appreciate this service.”
“Thanks so much for your help!! We called the hospital today and they are sending a refund to her for the $228 she paid in
January. She thinks I’m the greatest HR person in the world.
I know that it took a lot of work on your part to get to this point. Thank you for making me look like a hero!! You are helping to restore people’s faith in our benefits!”
“This is a fabulous service — really helped me deal with the insurance company and doctors. It really helps to have an advocate
like this to demystify the process.”
“There are not enough adjectives to describe how helpful the CareCounselor was when she assisted me recently in sorting out a
complicated insurance coverage situation. She never gave up; she was patient; she was kind. The situation was very satisfactorily resolved. This service is very valuable.”
“It was a pleasure to have you handle my HMO nightmare. Your follow-up was excellent.”
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