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Why You Need Us
CareCounsel’s Healthcare Assistance Program
- delivers effective outsourcing support for Human Resources and benefits call center staff who respond to complicated employee health benefit
issues — all for a reasonable per employee fee;
- provides a mediator for escalated health plan issues, increasing employee appreciation of their benefits — something that is often lost in our
current managed care “backlash” environment;
- maximizes the employer’s health benefits investment and can ease the impact of increased employee cost sharing by adding a personal advocacy
benefit;
- enhances productivity: employees spend less time on healthcare problem resolution;
- reduces employer liability under HIPAA, as sensitive health benefits issues are handled proactively and confidentially without HR involvement; and
- gives better “quality of services” data information to support ERISA fiduciary duties for health plan selection and performance standards tracking.
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CareCounsel® is a registered trademark of CareCounsel, LLC. Copyright © 1997-2008 CareCounsel, LLC. All rights reserved.
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