Programs and Services

CareCounsel pioneered the health benefits advocacy concept in response to the fast changing, and generally confusing, managed care environment. Our Healthcare Assistance Program is an employer-paid benefit to complement and support today’s busy human resource departments. Just a toll-free phone call away, experienced health benefits advocates are ready to provide confidential support, as your employees navigate the complex healthcare landscape.

CareCounsel can help your employees

  • compare and choose a health plan;
  • understand their managed care benefits;
  • resolve claims problems and billing disputes;
  • select doctors and hospitals;
  • address provider network issues;
  • fix eligibility snafus and fallout;
  • deal with quality of care concerns;
  • tackle doctor/patient communications issues; and
  • much more.

 

CareCounsel® is a registered trademark of CareCounsel, LLC.  Copyright © 1997-2008 CareCounsel, LLC.  All rights reserved.

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“It was almost a full-time person to handle all the claims issues. And if you add in a compensation and benefits package, we’re spending a third of that for CareCounsel to do this through a 800 number and have everything be completely discrete.”

Michael Tovar
Director, HRIS, Compensation and Benefits
Tetra Pak Inc.