Programs and Services
Times have changed since CareCounsel pioneered the health advocacy niche over a decade ago. But healthcare remains as confusing as ever, as consumer-directed options multiply and Medicare grows increasingly complex. Our Healthcare Assistance Program is an employer-paid benefit to complement and support today's busy human resource departments. Just a toll-free phone call away, experienced health benefits advocates are ready to provide confidential support, as your employees navigate the complex healthcare landscape. Click here to hear how it works.
CareCounsel can help your employees
- compare and choose a health plan during open enrollment;
- understand their health and ancillary health benefits;
- resolve claims problems and billing disputes;
- select doctors and hospitals;
- address provider network issues;
- clarify prescription drug options;
- fix eligibility snafus and fallout;
- coordinate care;
- identify health condition-related resources; and
- much more...
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"It was almost a full-time person to handle all the claims issues. And if you add in a compensation and benefits package, we're spending a third of that for CareCounsel to do this through a 800 number and have everything be completely discrete."
Michael Tovar
Director, HRIS, Compensation and Benefits
Tetra Pak Inc.