Programs and Services
Times have changed since CareCounsel pioneered the health advocacy niche over a decade ago. But healthcare remains as confusing as ever, as consumer-directed options multiply and Medicare grows increasingly complex. Our Healthcare Assistance Program is an employer-paid benefit to complement and support today's busy human resource departments. Just a toll-free phone call away, experienced health benefits advocates are ready to provide confidential support, as your employees navigate the complex healthcare landscape.
CareCounsel can help your employees
- compare and choose a health plan during open enrollment;
- understand their health and ancillary health benefits;
- resolve claims problems and billing disputes;
- select doctors and hospitals;
- address provider network issues;
- clarify prescription drug options;
- fix eligibility snafus and fallout;
- coordinate care;
- identify health condition-related resources; and
- much more...
More...
"It was almost a full-time person to handle all the claims issues. And if you add in a compensation and benefits package, we're spending a third of that for CareCounsel to do this through a 800 number and have everything be completely discrete."
Michael Tovar
Director, HRIS, Compensation and Benefits
Tetra Pak Inc.