Why You Need Us
CareCounsel's Healthcare Assistance Program
- delivers effective outsourcing support for Human Resources and benefits call center staff who respond to complicated employee health benefit issues - all for a reasonable per employee fee;
- provides a mediator for escalated health plan issues, increasing employee appreciation of their benefits;
- maximizes the employer's health benefits investment and can ease the impact of increased employee cost sharing by adding a personal advocacy benefit;
- enhances productivity: employees spend less time on healthcare problem resolution;
- helps promote often underutilized resources: nurse advice lines, wellness and health risk appraisals programs, EAPs and other health management services;
- reduces employer liability under HIPAA, as sensitive health benefits issues are handled proactively and confidentially without HR involvement; and
- gives better "quality of services" data information to support ERISA fiduciary duties for health plan selection and performance standards tracking.
Why You Need Us